I scheduled and attended an annual preventive visit with dermatology and was charged fo...

GetHuman1972316's customer service issue with Anthem Blue Cross & Blue Shield from January 2019

5 views
 | 
468 similar
 | 
0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman1972316 to get a Anthem Blue Cross & Blue Shield rep on the line!
Always use the GetHuman Phone tocall Anthem Blue Cross & Blue Shield. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1972316's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1972316's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1972316 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1972316's own words
I scheduled and attended an annual preventive visit with dermatology and was charged for a full office visit in addition to the removal of a couple small lesions they found during their screening. The annual preventive visit should be free, according to Nevada law. I am fine with paying the cost share for the removal of the lesions, but not for the cost share for the office visit that should be paid first dollar by IBEW *** PPO plan. Please advise of your resolution, thank you, Stacey Sullivan-Reynolds, ***-***-****, Member Number QEW***M*****
GetHuman1972316 did not yet indicate what Anthem Blue Cross & Blue Shield should do to make this right.
I have an issue with Anthem Blue Cross & Blue Shield too
How GetHuman1972316 fixed the problem
We are waiting for GetHuman1972316 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Anthem Blue Cross & Blue Shield's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1972316 fixes it.
This email address isn't valid

Anthem Blue Cross & Blue Shield

Customer service issue
Reported by GetHuman1972316
Jan 15th, 2019 - 9 mons ago
I have an issue with Anthem Blue Cross & Blue Shield too
Not resolved
Seen by 5 customers so far
Similar issue to 468 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1972316 started working on this issue
Jan 15th 10:09pm