Previous longtime member of anthem blue cross. Employer switched our fam to blue shield...

GetHuman676046's customer service issue with Anthem Blue Cross & Blue Shield from May 2018

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Previous longtime member of anthem blue cross. Employer switched our fam to blue shield of CA. We have been sent $***,*** worth of checks for us to forward to laboratories since sept of ****. **. We need some checks reissued**. Need to know who cashed the checks we already endorsed and forwarded **. I need a reliable callback **Have spoken to a rep who said she’d call back but never did*Issuing checks meant for labratoried to members to forward is confusing. *We have been working on this for a year. HELP
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Anthem Blue Cross & Blue Shield

Customer service issue
Reported by GetHuman676046
May 11th, 2018 - a yr ago
I have an issue with Anthem Blue Cross & Blue Shield too
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Seen by 2 customers so far
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