Before contacting them, items GetHuman659196 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman659196's own words
Please have someone get ahold of me asap - I accidently sent payment of $**** to Anthem (should have gone to American Express). Your customer service said it would be refunded * days ago, it has not. This was paid through Well's Fargo Bill Pay and your representative said money would be refunded back to that account.**Please contact me asap - i need to pay that bill !*Carol Josepher****-***-****
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