I bought a portable charger, the power core **** and it worked great for about a month...

GetHuman-timme's customer service issue with Anker from December 2018

5 views
 | 
31 similar
 | 
0 following
Help with my Anker issue
First: share to improve GetHuman-timme's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-timme's next move: call Anker.
The best way to get your problem resolved is to tap the button below to start calling Anker. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-timme may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-timme's own words
I bought a portable charger, the power core **** and it worked great for about a month, where it just stopped charging more than one dot out of *.*A couple days ago I left it to charge over night as usual after a days use and morning of, it only charged up to only one circle. I tried charging it again and it didn’t work. It only charged my phone about *% and I’ve only had it for about a month or month and a half.
GetHuman-timme did not yet indicate what Anker should do to make this right.
I have an issue with Anker too
How GetHuman-timme fixed the problem
We are waiting for GetHuman-timme to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Anker's attention and get better help faster. Tap below to get started.
Having Anker issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-timme fixes it.
This email address isn't valid

Anker

Customer service issue
Reported by GetHuman-timme
Dec 1st, 2018 - 6 mons ago
I have an issue with Anker too
Not resolved
Seen by 5 customers so far
Similar issue to 31 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-timme started working on this issue
Dec 1st, 2018 6:35pm