I was trying to email Animal Jam and explain the problem, I sent in requests via Animal jam and finally got a response. In that email I got, They said to reset my password I must have the email that they have on file. ... I have recently forgotten my password to my animal jam account. When I made this account I entered a email that has been forgotten and*or deleted. So I don't have it or know what it was. The parent account was never set up right, and so there is no way to get my password back. I would really like it if animal jam were to tell me what my password is and if they need any proof this is my account I have old animal jam gift cards that I used to buy my memberships in the past.
What they don't realize is that I clearly said that I don't have that email that's on file. When they send me an email to finally get this resolved, once I type an email back to them, I get an automated message saying that I can't reply to this email.
All I want is to talk to a real person, who will find my username in their system, and give me my password so that I can set up my account with the right email.
I have been buying Memberships on this account since ****.
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