I have recently forgotten my password to my animal jam account. When I made this accoun...

GetHuman914315's customer service issue with Animal Jam from July 2018

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The issue in GetHuman914315's own words
I was trying to email Animal Jam and explain the problem, I sent in requests via Animal jam and finally got a response. In that email I got, They said to reset my password I must have the email that they have on file. ... I have recently forgotten my password to my animal jam account. When I made this account I entered a email that has been forgotten and*or deleted. So I don't have it or know what it was. The parent account was never set up right, and so there is no way to get my password back. I would really like it if animal jam were to tell me what my password is and if they need any proof this is my account I have old animal jam gift cards that I used to buy my memberships in the past.
What they don't realize is that I clearly said that I don't have that email that's on file. When they send me an email to finally get this resolved, once I type an email back to them, I get an automated message saying that I can't reply to this email.
All I want is to talk to a real person, who will find my username in their system, and give me my password so that I can set up my account with the right email.
I have been buying Memberships on this account since ****.
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Animal Jam

Animal jam
Customer service issue
Reported by GetHuman914315
Jul 25th, 2018 - 10 mons ago
I have an issue with Animal Jam too
Fixed
Seen by 12 customers so far
Similar issue to 205 others
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman914315 started working on this issue
Jul 25th, 2018 1:18am
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 2:18am
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 2:19am
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 3:46pm
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 3:55pm
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 4:34pm
GetHuman914315 indicated the issue is not fixed yet.
Jul 25th, 2018 6:03pm
GetHuman914315 confirmed the issue is fixed. Hooray!
Jul 26th, 2018 4:04am