I am an avid consumer of the “Easy Apple” beverage... usually purchasing @ two cases...

GetHuman-jlatd's customer service issue with Angry Orchard Cider Company from August 2018

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The issue in GetHuman-jlatd's own words
I am an avid consumer of the “Easy Apple” beverage... usually purchasing @ two cases (** oz bottles) a week (each contains * six pack bottles). However about a week ago I purchased a box on my way home which contained one particular six pack that tasted like something from “the bottom of the barrel” in all six bottles.**After the initial, most terrible drink, I took a closer look by holding the bottle up to the light and took a whiff and it had strong pungent smell and sediment in the bottom of each bottle that looked like “course ground black pepper” that would not dissolve when swirled. It was like bits of “rotten apple” flakes. I poured it into a coffee cup and took a photo if you’d like to see it.**Im still an avid loyal customer, but definitely wanted to bring this issue to someone’s attention. Overall and in closing, the product is great, but... is much too expensive to pour out. I didn't return it because I purchased it across town and unfortunately didn’t get a receipt. **Dallas, Texas
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Angry Orchard Cider Company

Customer service issue
Reported by GetHuman-jlatd
Aug 17th, 2018 - a yr ago
I have an issue with Angry Orchard Cider Company too
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Seen by 3 customers so far
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GetHuman-jlatd started working on this issue
Aug 17th, 2018 10:19pm