My name is Marcia Jones *I have been on Ancestry for a couple of years no trouble .*I h...

GetHuman3366137's Missing Test Results issue with Ancestry.com from August 2019

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The issue in GetHuman3366137's own words
My name is Marcia Jones *I have been on Ancestry for a couple of years no trouble .*I had my Grandsons DNA tested and what a mess they made .*His name is Michael Terence Dunne Johnson Born February **** *They have my Husbands parents as his *Nicholas Dunne B: **** and Elizabeth Fitzsimmons B: *****Then they have me his Grandmother a Distance Relative,Linked To Marcia Administered by Petalsmum ,*That is as far away from Marcia Jones as you can get.*My Daughter Has also submitted a sample for DNA butyou keep referring to her as my Granddaughter,*I think you should do a new DNA Test as your Expence and start again *I have had enough of the to and fro getting the same answers from Johan Daisy and John telling me to change it I didn’t cause this problem it was your end or whoever did his DNA *I’m Beginning to wonder how many more DNA Tests you have got wrong .*If I don’t get a satisfactory answer from you about Resolving this,I will have to go to Social Media *My Ref: **D**EQ**.-****C*HYwKc:ref*Thank you*Marcia Jones

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Ancestry.com

Missing Test Results issue
Reported by GetHuman3366137
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 5008 others
0 customers following this
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Timeline

GetHuman3366137 started working on this issue
Aug 4th, 2019 11:54am
GetHuman3366137 indicated the issue is not fixed yet.
Aug 4th, 2019 6:15pm
GetHuman3366137 indicated the issue is not fixed yet.
Aug 4th, 2019 6:18pm
GetHuman3366137 indicated the issue is not fixed yet.
Aug 4th, 2019 6:19pm
GetHuman3366137 indicated the issue is not fixed yet.
Aug 4th, 2019 9:46pm
GetHuman3366137 indicated the issue is not fixed yet.
Aug 5th, 2019 7:23am
GetHuman3366137 indicated the issue is not fixed yet.
Aug 5th, 2019 12:23pm