I called in a service request on Jul *, the service co. assigned said they could not ha...

GetHuman-wrrainey's Complaint issue with American Home Shield from July 2020

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The issue in GetHuman-wrrainey's own words
I called in a service request on Jul *, the service co. assigned said they could not handle the repair. A second company was assigned the next day. They came out, diagnosed the problem and said a part would be ordered for their installation. A few days later I found out that that service rep was withdrawn and a new company was assigned. They came out, diagnosed the same thing and said a part would be ordered. I later received an email from AHS saying my work was complete. Today, July ** I was on hold for over * hours without getting the issue resolved. Why can't someone first of all, call me if the contractor has been pulled, and explain to me why I still have an open request? Why am I having to chase down an answer? At this point, someone should be calling me instead of sending me a BS answer. You have my number, it is ***-***-****, the name is William R. Rainey

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American Home Shield

Complaint issue
Reported by GetHuman-wrrainey
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 854 others
0 customers following this

Timeline

GetHuman-wrrainey started working on this issue
Jul 14th 7:32pm

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