I was not satisfied with the service I received from the service company that came to f...

GetHuman5058446's customer service issue with American Home Shield from July 2020

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The issue in GetHuman5058446's own words
I was not satisfied with the service I received from the service company that came to fix my Hot Water Heater. All he did upon his arrival was to take a picture of my water heater and call it in. He said he did not have a "coupler"with him, which would probably fix my problem as my water heater was not leaking. He then said that he would order me a new water heater ( which would cost me over $ ***.** for upgrades to replace mine). I then had it fixed by someone else by replacing the "coupler". I Paid my $ ***.** deductible by AMEX Credit Card to AHS The lady I talked to, after waiting almost * hours said she could authorize a $ **.** refund. This was on June **th, I think. So far I have not seen my refund. Can you please help me.*Robert Francabandera*Acct * **********(***) *** ****.*THANK YOU

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American Home Shield

Customer service issue
Reported by GetHuman5058446
Jul 13th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 816 others
0 customers following this

Timeline

GetHuman5058446 started working on this issue
Jul 13th, 2020 5:54am

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