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Before contacting them, items GetHuman1969799 may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman1969799's own words
I’m sorry to report I am disappointed already ?*I have been calling AHS for the pass * days only to be on hold to talk to a customer representative for (**) minutes, & ( **) minutes ... this I have documented on my phone . I initially called on *** * **** for a copy of my contract to be mailed out . It has been * weeks and I simply needed to know why I haven’t received it yet ? I signed up in December , my first of three payments has debuted from my account . Why is it so difficult to reach a customer service representative ? Customer service is everything! Ny contract * is *********. I’m not interested in downloading anything from the Internet , I don’t have the tools . I prefer to have a paper copy sent to me. Thank you .
GetHuman1969799 did not yet indicate what American Home Shield should do to make this right.
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