I received a check and the wording on the attached letter has me concerned. It is a...

GetHuman1918021's customer service issue with American Home Shield from January 2019

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The issue in GetHuman1918021's own words
I received a check and the wording on the attached letter has me concerned. It is a $***.** Check as a one time concession for purchasing a Dorm size refridgerator but the wording on the check implies it is states "The Attached Check acknowledges your acceptance of cash in lieu of repair*replacement of your Refrigerator has been received for the property located at:*If I cash this it better NOT affect the current Appliance Buy out which should be around $****.** dollars for my Seans Kenmore which you have been unable to repair sense August of ****.*I want a WRITTEN confirmation that this $***.** check i is NOT my replacement check for my Sear KenMore Refrigerator. *NOTE: the letter is from j"Frontdoor"*I am working with Kendrick.McI*****@***.com
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American Home Shield

Customer service issue
Reported by GetHuman1918021
Jan 7th, 2019 - a mon ago
I have an issue with American Home Shield too
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Seen by 1 customer so far
Similar issue to 1138 others
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GetHuman1918021 started working on this issue
Jan 7th 9:41pm