We were authorized to obtain our own service for replacing a water heater. The techni...

GetHuman1915073's customer service issue with American Home Shield from January 2019

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The issue in GetHuman1915073's own words
We were authorized to obtain our own service for replacing a water heater. The technician called in and got authorization. Dec **th the paid in full invoice was emailed to AHS. I have been unable to get the status of the refund to us from them since then. I have emailed five times, called them numerous times and been told they have no information on the refund. Our website says authorization pending.
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American Home Shield

Customer service issue
Reported by GetHuman1915073
Jan 7th, 2019 - a mon ago
I have an issue with American Home Shield too
Not resolved
Seen by 1 customer so far
Similar issue to 1131 others
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Timeline
GetHuman1915073 started working on this issue
Jan 7th 4:35pm