We asked for evaluation and repair of our Whirlpool Washing machine in late September...

GetHuman1551633's customer service issue with American Home Shield from November 2018

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The issue in GetHuman1551633's own words
We asked for evaluation and repair of our Whirlpool Washing machine in late September ****. American Home Shield charged us $***.** for the service call and sent Pro*Appliance representative to check out the problem.*The young man who came spent less than ** minutes with the washer said it was probably a door latch problem*(the washer would not spin clothes dry) and said that it would take *-** business days for the parts to come.*a month went by no word from Pro Appliance. I called their business number which promised a response in ** hours. It's been almost * months now. The washing machine is inoperable. We will have to buy a new one and we at least need a refund on the service call or replacement cost of the washer.

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American Home Shield

Customer service issue
Reported by GetHuman1551633
Nov 13th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 786 others
0 customers following this

Timeline

GetHuman1551633 started working on this issue
Nov 13th, 2018 3:58pm

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