We asked for evaluation and repair of our Whirlpool Washing machine in late September...
GetHuman1551633's customer service issue with American Home Shield from November 2018
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The issue in GetHuman1551633's own words
We asked for evaluation and repair of our Whirlpool Washing machine in late September ****. American Home Shield charged us $***.** for the service call and sent Pro*Appliance representative to check out the problem.*The young man who came spent less than ** minutes with the washer said it was probably a door latch problem*(the washer would not spin clothes dry) and said that it would take *-** business days for the parts to come.*a month went by no word from Pro Appliance. I called their business number which promised a response in ** hours. It's been almost * months now. The washing machine is inoperable. We will have to buy a new one and we at least need a refund on the service call or replacement cost of the washer.
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