WOW!!!!!I have a problem I'd like to dispute since receiving a denial letter through yo...

GetHuman-tifriley's customer service issue with American Home Shield from July 2018

Help with my American Home Shield issue
WOW!!!!!I have a problem I'd like to dispute since receiving a denial letter through your claims review department.I have made no less than * phone calls which get re-routed continually through India*requiring me to tell my story repeatedly---despite me having written a very thorough,concise e-mail with supporting do***entation.NONE of the provided phone numbers get me through to an escalation department---AND I was given a confirmation number on top of everything which NONE of your operators will even consider.This is horrible customer service and I will resort to social media and BBB for someone to take notice.If anyone is actually responding to this:the confirmation number ***igned to me on phone call ** yesterday is *********
I trust that American Home Shield will make this right and come up with a resolution that is fair.
Help with my American Home Shield issue
How GetHuman-tifriley fixed the problem:
As far as not getting the Indian call center:you MUST call after * a.m. and before * p.m.--I was then able to speak with someone who listened to my issue and tried to help resolve it.Was I ***% satisfied?No.It is extremely difficult to contact customer service.While I was bending this poor woman's ear---thought it may be worth adding*but success rate with their chosen providers is mediocre at best*at least in my personal experience
I have an issue with American Home Shield too
Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Home Shield email you?
This email address isn't valid

American Home Shield

Customer service issue
Reported by GetHuman-tifriley
Jul 20th, 2018 - a mon ago
I have an issue with American Home Shield too
Fixed
GetHuman-tifriley shared how to fix
Seen by 3 customers so far
Similar issue to 303 others
0 customers following this
Items needed
Account Name
Account number
Phone number
Email address
Last 4 digits of SSN
Date of Birth
Timeline
GetHuman-tifriley started working on this issue
Jul 20th 1:26pm
GetHuman-tifriley confirmed the issue is fixed. Hooray!
Jul 20th 3:00pm