Icemaker not making ice. Water does not appear to be refilling the tray and also the ar...

GetHuman890892's customer service issue with American Home Shield from July 2018

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The issue in GetHuman890892's own words
Icemaker not making ice. Water does not appear to be refilling the tray and also the arm that dips into the tray to tell it when to stop making ice is in the up position as if it’s full of ice but the tray is empty. only other thing I can add this started when the hose on the back of the refrigerator going into the ice maker came out I did put it back in but now will not fill. Water dispenser is working fine just no water filling the ice tray.
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American Home Shield

Customer service issue
Reported by GetHuman890892
Jul 17th, 2018 - a yr ago
I have an issue with American Home Shield too
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Seen by 3 customers so far
Similar issue to 296 others
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GetHuman890892 started working on this issue
Jul 17th, 2018 8:52pm