I have had an american Express card for many years. I took out an american express gol...

GetHuman-jnesselb's customer service issue with American Express from September 2018

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I have had an american Express card for many years. I took out an american express gold card since they had a great promotion. I did not see anywhere that I would not receive the ******k miles for spending **** plus an additional **k for spending another ****. now they are saying I won't receive any miles. can u help?
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American Express

Customer service issue
Reported by GetHuman-jnesselb
Sep 11th, 2018 - a yr ago
I have an issue with American Express too
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Seen by 45 customers so far
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Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-jnesselb started working on this issue
Sep 11th, 2018 6:27pm
GetHuman-jnesselb confirmed the issue is fixed. Hooray!
Sep 14th, 2018 8:03pm