My card is locked!!! Absolutely no human option on the *-*** number. *nd time this has...

GetHuman-weimerja's customer service issue with American Express Serve from March 2021

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The issue in GetHuman-weimerja's own words
My card is locked!!! Absolutely no human option on the *-*** number. *nd time this has happened. No option on website to unlock card. You people say to contact you for verification but give Absolutely no option to do so!! Im been stuck with my *yr old at a gas station, for over an hour trying to reach someone. Now we've missed his appointment and I cant get gas because i didnt bring cash. How embarrassing!! Im furious!

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American Express Serve

Customer service issue
Reported by GetHuman-weimerja
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2971 others
0 customers following this

Timeline

GetHuman-weimerja started working on this issue
Mar 24th 3:17pm

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