Just received personalized card. I called the number to activate it because it would no...

GetHuman5880006's Card Activation issue with American Express Serve from March 2021

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman5880006's own words
Just received personalized card. I called the number to activate it because it would not work online. It said it was activated but the balance is zero. However, the temporary card has the correct balance on it. I was under the impression from everything I read that the personalized card would be ready to use as soon as I activated it. Also I really need to withdraw a large amount and I've had nothing but trouble trying to get to my money. Could you email the process step by step to do the walmart money pick up so that when I do get it activated I can finally get some of my money off? Thank you very much for your time.

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American Express Serve

Card Activation issue
Reported by GetHuman5880006
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2953 others
0 customers following this

Timeline

GetHuman5880006 started working on this issue
Mar 23rd 8:54pm

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