I entered the wrong atm pin and it locked my account, i just did a instant mobile check...

GetHuman4614209's Account Access issue with American Express Serve from April 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4614209's own words
I entered the wrong atm pin and it locked my account, i just did a instant mobile check deposit for the amount of $***.** your system it did accept the check and it posted to my account. but when i went to the atm stated wrong pin and that the account was now locked. i have been on hold for over * hours waiting for customer service to pick up but i am just on hold for hours....now twice i am on hold again now for hour and a half!. i really need access to my account! what can i do? can you please unlock my account ASAP! email me at *****@***.com or call me ***-***-**** OR ***-***-**** * hour wait is crazy!! please help i need this money with being out of work my bills and food needs to be paid for my family! PLEASE HELP!!!

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American Express Serve

Account Access issue
Reported by GetHuman4614209
Apr 10th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 902 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4614209 started working on this issue
Apr 10th 8:39am
GetHuman4614209 indicated the issue is not fixed yet.
Apr 10th 8:40am
GetHuman4614209 indicated the issue is not fixed yet.
Apr 10th 8:40am
GetHuman4614209 indicated the issue is not fixed yet.
Apr 10th 8:40am

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