American Express Serve Customer FAQ

Top Answers & How-to Guides

What is American Express Serve's Phone Number?

The question we are asked most often is about how to talk to American Express Serve customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I link my bank account to my American Express Serve account?

Yes, you can easily link your bank account to your American Express Serve account. It gives you the flexibility to easily transfer...

Can I transfer money from my American Express Serve account to another bank account?

Yes, you can transfer money from your American Express Serve account to another bank account. The American Express Serve platform provides...
Ask any question you have about American Express Serve customer service, get an answer now.

Recent American Express Serve Customer Questions

get a copy of my bank statement online?

To get a copy of your American Express Serve bank statement online, simply log in to your account. Once you're in, navigate to the "Statements" section where you'll find all your monthly statements. You can view, download, or print past statements directly from here. It's important to note that you need to have registered for online access to be able to view your statements. If you have not yet done so, follow the prompts on the website to register.
Asked Apr 27, 2024 3:49 AM

What is the best phone number for Serve Customer service?

You can reach out to Serve Customer Service at 1-800-954-0559 in the U.S., or, if you're outside the U.S., you can contact them at 1-801-449-4019. Remember, it's always a good idea to have your American Express Serve card and account information ready before you make the call. Whether it's about general account inquiries, or specific issues related to your card, the Serve customer service team is available round the clock to assist you.
Asked Apr 22, 2024 1:21 PM

Card isn't working and can not get a Human on phone

We're sorry to hear that you are experiencing trouble with your American Express Serve card. First, ensure that your card is activated and adequately funded. If you've confirmed this and your card still won't work, or if you have an issue involving possible fraud or a lost or stolen card, you should contact American Express Serve Customer Service directly. You may wait on the line until the voice prompts direct you to the relevant department for your situation. Please remember to have your card details at hand when you call.
Asked Mar 29, 2024 6:13 PM

I can't read the security code on my card

We're sorry to hear you're having trouble with your security code. Unfortunately, we can't help directly with this issue for security reasons. It's crucial to contact American Express Serve customer service to assist with this matter securely and appropriately. Please ensure to have all your identification details on hand for security and privacy measures. Always remember not to disclose any sensitive information like your full card number, security codes, or PIN to anyone or on any unsecured platform to avoid potential fraud or identity theft.
Asked Mar 27, 2024 8:03 AM

Serve card is not taking the pin I had setup

Sorry to hear you're having trouble with your PIN. For security reasons, we can't change or recover your PIN directly. You can try resetting it through the American Express Serve website or app. If you've tried this and it's still not working, you may need to contact American Express Serve Customer Service for further assistance. They might need to verify your identity and help to reset your PIN in a secure manner.
Asked Mar 15, 2024 5:29 PM

Help me with my American Express Serve customer service issue

Activation

How Do I Activate My American Express Serve Card?

There are several ways to activate your American Express Serve card. The quickest and easiest way is by using your phone. You can also...

Disputes

How Do I Dispute a Charge with American Express Serve?

American Express Serve can take steps to dispute their transactions. They can call American Express Serve directly and start the dispute...

Benefits

What are the benefits of using American Express Serve?

There are several benefits of using American Express Serve. Firstly, Serve offers a convenient and secure way to handle your money....

International Use

Can I use American Express Serve outside of the United States?

No, American Express Serve is only available for use within the United States. This prepaid debit card can be used at any place that...

Fees

What are the fees associated with using American Express Serve?

There are various fees associated with using American Express Serve. The monthly fee is $6.95, but this can be waived in certain circumstances....

Bank Linking

Can I link my bank account to my American Express Serve account?

Yes, you can easily link your bank account to your American Express Serve account. It gives you the flexibility to easily transfer...

Transfers

Can I transfer money from my American Express Serve account to another bank account?

Yes, you can transfer money from your American Express Serve account to another bank account. The American Express Serve platform provides...

Limitations

Are there any limitations on the amount of money I can add to my American Express Serve account?

Yes, there are limitations on the amount of money you can add to your American Express Serve account. The maximum amount you can add...
We look to the American Express Serve issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
American Express Serve issues reported to GetHuman
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