Before contacting them, items GetHuman-ben_lane may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-ben_lane's own words
Hello Amex, I am a current Serve customer and I'm having an issue with a check you all issued to a payee that has been returned. I cant get a human on the phone at the serve customer service number and the Twitter link on my account doesn't work. The only reason this is such a big deal is because the the check is for over ****$. If someone could please contact me and give me a hand with this I'd be grateful. Been callings since last Thursday.
GetHuman-ben_lane did not yet indicate what American Express Serve should do to make this right.
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