I've been trying to get a human for about ** minutes... I paid a bill and it still hasn...

GetHuman-djbigcp's customer service issue with American Express Serve from November 2018

7 views
 | 
626 similar
 | 
0 following
Help with my American Express Serve issue
First: share to improve GetHuman-djbigcp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-djbigcp's next move: try calling American Express Serve again.
The best way to get your problem resolved is to tap the button below to start calling American Express Serve. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-djbigcp may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-djbigcp's own words
I've been trying to get a human for about ** minutes... I paid a bill and it still hasn't come out of my serve account... It's been * days since I paid my nyseg bill, the money has been in there the entire time but still hasn't come out... I have another bill that automatically comes out and I can't have that money in there when the other bill comes out or my electric will get shut off. So I want to know why the funds still haven't been released to nyseg...
GetHuman-djbigcp did not yet indicate what American Express Serve should do to make this right.
I have an issue with American Express Serve too
How GetHuman-djbigcp fixed the problem
We are waiting for GetHuman-djbigcp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Express Serve's attention and get better help faster. Tap below to get started.
Having American Express Serve issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-djbigcp fixes it.
This email address isn't valid

American Express Serve

Customer service issue
Reported by GetHuman-djbigcp
Nov 30th, 2018 - 6 mons ago
I have an issue with American Express Serve too
Not resolved
Seen by 7 customers so far
Similar issue to 626 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-djbigcp started working on this issue
Nov 30th, 2018 1:54pm