Before contacting them, items GetHuman1651552 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman1651552's own words
I’d funds are available why are you with mhding the funds that need releases now. As it says * days after the **rh I’ll lose rewards I earned from Ypunique. The funds again are withheld for no reason which is very upsetting. If this is an ongoing issue I need the funds back to me and I’ll have no other choice but to have my account closed. Also why can’t I ever speak to an agent that is just crazy. I don’t like that I don’t like the automated system but will tolerate if I have an option to speak with an agent. Overall I am very upset because this is a major issue and funds held when I clearly have the money is not ok and I do not have the i option to add money from my bank. That’s pretty crappy. How is this ok ever. I need answers I need funds released now I need a live agent like now a few days ago would ha e been so much better. I need a true customer service number not any automated system that does not give the option to speak with any agent ever. Very disappointed.
GetHuman1651552 did not yet indicate what American Express Serve should do to make this right.
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