I’d funds are available why are you with mhding the funds that need releases now. As it...

GetHuman1651552's customer service issue with American Express Serve from November 2018

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The issue in GetHuman1651552's own words
I’d funds are available why are you with mhding the funds that need releases now. As it says * days after the **rh I’ll lose rewards I earned from Ypunique. The funds again are withheld for no reason which is very upsetting. If this is an ongoing issue I need the funds back to me and I’ll have no other choice but to have my account closed. Also why can’t I ever speak to an agent that is just crazy. I don’t like that I don’t like the automated system but will tolerate if I have an option to speak with an agent. Overall I am very upset because this is a major issue and funds held when I clearly have the money is not ok and I do not have the i option to add money from my bank. That’s pretty crappy. How is this ok ever. I need answers I need funds released now I need a live agent like now a few days ago would ha e been so much better. I need a true customer service number not any automated system that does not give the option to speak with any agent ever. Very disappointed.
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American Express Serve

Customer service issue
Reported by GetHuman1651552
Nov 29th, 2018 - 9 mons ago
I have an issue with American Express Serve too
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Seen by 3 customers so far
Similar issue to 583 others
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Timeline
GetHuman1651552 started working on this issue
Nov 29th, 2018 7:42am