On Thursday November *st I tried to withdraw $*** dollers from a busy bank atm (termina...

GetHuman1526497's customer service issue with American Express Serve from November 2018

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The issue in GetHuman1526497's own words
On Thursday November *st I tried to withdraw $*** dollers from a busy bank atm (terminal number A******* sequence number **** ) and did not get the $*** dollers from the atm but it still withdrew it from my account. I talked to the bank and they said they had several people complain about the same problem and was told I had to dispute the charges threw my card company. So I called **-*-** and started the dispute but haven't heard anything from american Express serve about refunding my $*** back to my account. They said I would get an email that I had to reply to explaining what happened but I didn't get an email to reply back to. And I cant get ahold of a human on the number like I did before. Please let me know when I get my money back.

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American Express Serve

Customer service issue
Reported by GetHuman1526497
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 409 others
0 customers following this

Timeline

GetHuman1526497 started working on this issue
Nov 8th, 2018 10:27pm

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