On February **th **** my income tax check was supposed to be deposited into my bank acc...

GetHuman-brutusdo's customer service issue with American Express Serve from August 2018

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The issue in GetHuman-brutusdo's own words
On February **th **** my income tax check was supposed to be deposited into my bank account. when I put the account number and routing number in I flip the last two digits of the account number backwards. you guys have yet to send it back to the IRS and it's been * months everytime I call customer service I get hung up on. I have been a customer for over * years and I don't appreciate the way customer service has treated me
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American Express Serve

Customer service issue
Reported by GetHuman-brutusdo
Aug 12th, 2018 - a yr ago
I have an issue with American Express Serve too
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Seen by 3 customers so far
Similar issue to 208 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-brutusdo started working on this issue
Aug 12th, 2018 8:28pm
GetHuman-brutusdo indicated the issue is not fixed yet.
Aug 12th, 2018 8:29pm