Doubles charges for same service

GetHuman-missshe's customer service issue with American Express Serve from May 2018

Help with my American Express Serve issue
The issue in GetHuman-missshe's own words
Get a credit for double charges ... I have a double charges on my card, or a charge for same service on a day later. I have called Amex Serve and they are rude and and basically say oh well, they can’t help me as it is a prepaid card. I only want the money back that Was double charged and unauthorized a day later. They will not credit me back my money, when it clear shows on my online account double charges for same thing. I WANT MY MONEY BACK!! It’s like $ **.
ain’t clearly shows them on my statement charged same day, amount same company. Then same thing a day later after I logged in to company’s website.
GOVE ME MY MONEY BACK AND CLOSE DOWN SERVE. HOW AMEX CAN BACK THIS OR EVEN OFFER IT THIS CARD AND EMPLOYEE THESE KINDS OF PEOPLE IS ASTOUNDING, DONT THEY READ THESE REVIEWS OR CARE ABOUT THEIR HARD WORKING PEOPLE GETTING RIPPED OFF?
Had Serve for a year and had done this before, they have horrible customer service, you never get anything resolved and you can speak to a manager. You money is not safe or protected, if someone fraudulently charges you, they don’t care and do nothing. I sometimes wonder if they get a kick back from the companies that rip you off because your claim is always denied even with proof
Calling, talking and getting hung up on
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American Express Serve

AMEX SERVE
Customer service issue
Reported by GetHuman-missshe
May 21st, 2018 - 6 mons ago
I have an issue with American Express Serve too
Fixed
Seen by 11 customers so far
Similar issue to 607 others
0 customers following this
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Timeline
GetHuman-missshe started working on this issue
May 21st 6:10pm
GetHuman-missshe indicated the issue is not fixed yet.
May 21st 6:10pm
GetHuman-missshe indicated the issue is not fixed yet.
May 21st 7:59pm
GetHuman-missshe indicated the issue is not fixed yet.
May 22nd 7:04pm
GetHuman-missshe indicated the issue is not fixed yet.
May 23rd 12:47am
GetHuman-missshe indicated the issue is not fixed yet.
May 23rd 3:23am
GetHuman-missshe indicated the issue is not fixed yet.
May 25th 12:30am
GetHuman-missshe indicated the issue is not fixed yet.
May 25th 2:30pm
GetHuman-missshe indicated the issue is not fixed yet.
May 25th 2:33pm