Hi, my order no. is E*X************, zip code **** Vienna (AUSTRIA, EU) and I have * co...

GetHuman3929901's customer service issue with American Apparel from November 2019

Help with my American Apparel issue
The issue in GetHuman3929901's own words
Hi, my order no. is E*X************, zip code **** Vienna (AUSTRIA, EU) and I have * concerns:*Firstly, I forgot to change the shipping address to my new address, it needs to be adjusted to:**Mollardgasse ********* Vienna*AUSTRIA**Secondly, shortly after having ordered on Monday, I stumbled upon * more items I would really love to order as well!!*Since I live in Austria, Europe, I only order from AA on rare occasions and when I do, I take a lot of stuff to avoid extra costs.*My order has not been processed yet, so I was wondering if its possible to adjust it? Ordering seperately is not an option for me since the shipping would be more expensive than the content of my order, and since my order from Monday (E*X************) values €***, it would even be possible to split it in * and still have both parcels shipped without additional costs. I would appreciate your effort SO MUCH!!!**The items I want to order in addition are all the HEAVY JERSEY BOX T-SHIRT in * colors:*Faded Purple in M*Faded Hot Sauce in M*Faded Lieutenant in S**Let me know in what form you can help me out, and thanks so much, all the best xx Sarah

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American Apparel

Customer service issue
Reported by GetHuman3929901
Nov 13th, 2019 - 3 years ago
Fixed
Seen by 25 customers so far
Similar issue to 278 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3929901 started working on this issue
Nov 13th, 2019 12:11pm
GetHuman3929901 confirmed the issue is fixed. Hooray!
Nov 20th, 2019 12:06pm