My wife berlinda lente was traveling from Tucson to Albuquerque and her flight got canc...

GetHuman-jlente's customer service issue with American Airlines from September 2019

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The issue in GetHuman-jlente's own words
My wife berlinda lente was traveling from Tucson to Albuquerque and her flight got canceled by your airline the ticket number is * * * * * * * * * * * * * so she had I had to to drive her Phoenix to catch a flight because my daughter was having surgery next day so she was supposed to leave Tucson on the Monday morning at nine a.m. flight from Tucson to Albuquerque on Monday and when the canceled flight was done they booked her on a flight at *:**. that night to Dallas and then back to Albuquerque and she would not get there till midnight so the next option was to driver to Phoenix the very next morning and get her on the flight that would be in Albuquerque by ** a.m. the customer service agent that helped us told us to give you a call because she could not get us the refund on the ticket we don't want a refund on the ticket we want to be able to utilize your airline my wife and me fly back and forth to Tucson from Albuquerque because I work down here in Tucson my name is James lenti if you can help me please respond I will address my email to you guys and hopes of a response thank you so much

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American Airlines

Customer service issue
Reported by GetHuman-jlente
Sep 18th, 2019 - a year ago
Not resolved
Seen by 29 customers so far
Similar issue to 14174 others
0 customers following this

Timeline

GetHuman-jlente started working on this issue
Sep 18th, 2019 1:41am
GetHuman-jlente indicated the issue is not fixed yet.
Sep 18th, 2019 3:39pm
GetHuman-jlente indicated the issue is not fixed yet.
Sep 18th, 2019 3:39pm
GetHuman-jlente indicated the issue is not fixed yet.
Sep 18th, 2019 10:46pm
GetHuman-jlente indicated the issue is not fixed yet.
Sep 18th, 2019 10:47pm

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