Lisa J. Sparks, ***-***-****,cell*Flight ****, Norfolk to Miami*Friday, August...
GetHuman3355281's Problem With a Flight issue with American Airlines from August 2019
Help with my American Airlines issue
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman3355281's own words
Lisa J. Sparks, ***-***-****,cell*Flight ****, Norfolk to Miami*Friday, August *, *******. Ticket agent in Norfolk, VA, Mr. Shahin, DID NOT check me when I was at his counter, but checked by bags, and charged me for a bag. Mr Shahin only gave me a receipt.*After waiting in line ** minutes for the security checkpoint, the agent told me I was only holding a receipt. I had to go back downstairs to get a ticket. Therefore, I missed my flight.**. I was on standby for another flight ** minutes later. The agent boarded me on the plane after several passengers did not arrive. I was on the plane in my seat and after * minutes, agent asked all standby passengers who just boarded the plane to GET OFF. Agent stated that the plane was too heavy. **. Agent directed us back in the airport.**. After waiting for a new flight, the agent announced we can get back on the plane. *This has been a major inconvenience. I have inconvenienced other people, lost money and not to mention the embarrassment of getting on the plane and then off again.
Refund for my ticket
No one from American Airlines has contacted me.
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