Flight **** was cancelled on Sunday May *, **** from Tulsa Int. My wife and I waited f...

GetHuman-mpounds's customer service issue with American Airlines from June 2019

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The issue in GetHuman-mpounds's own words
Flight **** was cancelled on Sunday May *, **** from Tulsa Int. My wife and I waited from *:** pm until **:** pm only to find out our Flight was cancelled. WE loaded * times and deboarded * times during this time. Not fun.**Then we were told to go get our luggage at bag claim. Got there to find out our luggage was sent to LAX!! Told us to go home and they would call us on Monday. No call on Monday from AA. I called that evening and said our luggage was now sent to Miami Airport and they would call us when it comes in to Tulsa. On Tuesday evening at **:** pm we get a call that our Luggage is here.**We have been * days without our personal items...including my CAP breathing machine. What kind of compensation does American have for us?**Michael Pounds*Jenalea Pounds

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American Airlines

Customer service issue
Reported by GetHuman-mpounds
Jun 14th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 11687 others
0 customers following this

Timeline

GetHuman-mpounds started working on this issue
Jun 14th, 2019 2:39am