My father got a ticket for my uncle who lives in Puerto Rico and was gonna come to Flor...

GetHuman765137's customer service issue with American Airlines from June 2018

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The issue in GetHuman765137's own words
My father got a ticket for my uncle who lives in Puerto Rico and was gonna come to Florida well my uncle did not know how to get the ticket out the computer and lost the flight I my self called American Airlines and I was told that if my father had $** on his card she could do the transfer or what ever so he can get in the pain tomorrow and my father won’t lose his money we said we will call back we have to see how much was on the card the lady said okay my father had the ** on the card but when he called to check the balance they charge ** cents which my father has now **.** on the card and wen they called me back they said it will be *** to transfer the old ticket and my uncle needs medical attention which is why we trying to get him here Which the First Lady I talked to said that she can do it for ** dollars cause the ticket had not been more then ** hours old so why would she said ** and not put it in the computer so the other person will see what I was talking about plz help
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American Airlines

Customer service issue
Reported by GetHuman765137
Jun 8th, 2018 - a yr ago
I have an issue with American Airlines too
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Seen by 3 customers so far
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman765137 started working on this issue
Jun 8th, 2018 11:40pm
GetHuman765137 indicated the issue is not fixed yet.
Jun 8th, 2018 11:53pm