Still waiting for my agreed compensation - * months now !!

GetHuman-lgouldm's customer service issue with American Airlines (UK) from May 2018

552 similar
0 following
Help with my American Airlines (UK) issue
How did GetHuman-lgouldm do it?
Waiting to hear how GetHuman-lgouldm fixed the problem to share with other customers.
The issue in GetHuman-lgouldm's own words
I made a claim in respect of compensation for a cancelled flight under booking reference NHTYBF. American Airlines agreed to pay compensation as per Susie Potter (Customer relations AA) your ref* ***********.*I submitted the compensation claim for to AA on **.*.** advising you of my bank details and that I wished to receive *** euros to my named account. I have tried to call AA to chase the matter up, but cannot ever get through to speak to a real person. I have NOT received any compensation from you and I wish you to sort out this matter as a matter of urgency. thank you,
GetHuman-lgouldm did not yet indicate what American Airlines (UK) should do to make this right.
I have an issue with American Airlines (UK) too
How GetHuman-lgouldm fixed the problem
We are waiting for GetHuman-lgouldm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines (UK)'s attention and get better help faster. Tap below to get started.
Having American Airlines (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-lgouldm fixes it.
This email address isn't valid

American Airlines (UK)

Customer service issue
Reported by GetHuman-lgouldm
May 11th, 2018 - 10 mons ago
I have an issue with American Airlines (UK) too
Seen by 6 customers so far
Similar issue to 552 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
GetHuman-lgouldm started working on this issue
May 11th, 2018 3:10pm
GetHuman-lgouldm confirmed the issue is fixed. Hooray!
May 22nd, 2018 12:11pm