Hello,**I made an order for some things which I was told we're "lost" and that I should...

GetHuman6141494's Refund an Order issue with Amazon from June 2021

Help with my Amazon issue
The issue in GetHuman6141494's own words
Hello,**I made an order for some things which I was told we're "lost" and that I should request for a refund.*I did this and then re ordered the items again.*However the items did actually get delivered. (I was not aware of this because I had them sent to a freight forwarding company)**So now I have the items. *I checked your website and the orders and found that the refund status has changed to "return" and that I have until the **th of June to do so. *It says an email was sent to me but I do not see any emails about that.**The items have already been shipped out of the country and would be extremely expensive to return so I would need you (amazon) to cover those fees as well.**Another option would be to cancel the second order I made and use those items to replace the refunded items.**Please get back to me as soon as possible.

GetHuman6141494 did not yet indicate what Amazon should do to make this right.

How GetHuman6141494 fixed the problem
I messaged Amazon help on twitter and they got me in touch with a representative
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Refund an Order issue
Reported by GetHuman6141494
Jun 2nd, 2021 - 2 months ago
Fixed
GetHuman6141494 shared how to fix
Seen by 13 customers so far
Similar issue to 49776 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman6141494 started working on this issue
Jun 2nd 11:50pm
GetHuman6141494 confirmed the issue is fixed. Hooray!
Jun 3rd 4:18am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians