questioning a fragulent charge

GetHuman5359338's customer service issue with Amazon from October 2020

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The issue in GetHuman5359338's own words
I did not purchase a computer ... I received a call and the man identified himself as an Amazon Customer Service Rep. He first asked me if I purchased acomputer and I said no. He then told me that I had to go to to my computer and type in Supremo and download a form. Someone used my account and was trying to purchase a computer. The last call I recieved about a month ago was from a woman who asked me if I purchased a motorcycle. I believe he said the man's name was John Graham??? I do not know a John Graham. I told him that I was going to call the Attorney General's Office. Can you please check into this for me?****Also, I would like to change my email address from my school account to my personal account* from *****@***.com to *****@***.com My cell* is ***-***-****.**Thank You,*Donna McKenna
I am frustrated because I cannot speak to someone
Tell me if this is true and what do I need to do to resolve it
I will call the Attorney General's Office if you cannot resolve this matter
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Amazon

Computer
Customer service issue
Reported by GetHuman5359338
Oct 12th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 88978 others
0 customers following this

Timeline

GetHuman5359338 started working on this issue
Oct 12th, 2020 6:17pm