Before contacting them, items GetHuman-billmone may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-billmone's own words
I have tried on numerous occasions to log in to my account only to be advised that a text has been sent to my mobile . when I receive it I cannot appear to do anything to respond as I do not have an updated mobile and on screen I again cannot appear to do anything as well on my laptop. I am concerned that this is a Scam and please request that you please cancel my Account with immediate effect.*Bill Moneypenny.
GetHuman-billmone did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-billmone fixed the problem
We are waiting for GetHuman-billmone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.