*. When trying to reach customer care * for India the following happens:*A) if I use my...

GetHuman5327636's Dispute a Charge issue with Amazon from October 2020

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The issue in GetHuman5327636's own words
*. When trying to reach customer care * for India the following happens:*A) if I use my Airtel * to dial it I get " The number you are calling is out of network coverage area " and it disconnects.*B) if I use my Vodaphone*Idea * to dial, I get connected to a menu system for sellers on Amazon which runs me in circles*C) if I try your help menu, if my problem is not on your list, which it is not, I cannot get connected to anyone and there is no option to speak to anyone.*I am a Prime customer who has spent a lot of money with Amazon over the years, but I don't think I will renew my membership in January if I cannot speak to someone about the following issue.*There were two transactions which I am trying to find out who did.*On Aug. ** VSI*Amazon Prim*** deducted INR ***.***and on Sept. ** VSI*Amazon Prim*** deducted INR ***.***Both were debited from my wife's ICICI Bank account, details follow.*Name on Debit Card, Nalini Reeta Singh*Last * digits of Visa debit card *****I have screenshots of the transaction details if you tell me where to send them.*My name is Peter Tower** ****************@***.com*I am fully aware that this is going to the US, not India, so expedite to a supervisor please.*Thank you*Peter

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Amazon

Dispute a Charge issue
Reported by GetHuman5327636
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 87831 others
0 customers following this

Timeline

GetHuman5327636 started working on this issue
Oct 3rd, 2020 4:34am