I found out that despite seller assurances my purchase (ORDER * ***-*******-*******)wa...

GetHuman-mgershen's Dispute a Charge issue with Amazon from October 2020

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The issue in GetHuman-mgershen's own words
I found out that despite seller assurances my purchase (ORDER * ***-*******-*******)was not refunded. Transactions on my credit card: *charge $**.** on **********,*charge $**.** on **********.*Refund was issued only one time on ********** on my Amazon account.*Please advise.*Thanks,*Michael Gershenson**I just received email from the seller:**Hi Michael, *I just looked at your order again. It shows as fully refunded on my end. I'm not sure why Amazon charged you again for this item. That is really weird and I do not see that on my end. **Your best option right now would be to reach out directly to Amazon to find out about the additional charge as I do not have any more information on the buyer's transactions. *If the Amazon service is not helpful to your satisfaction, please contact us again and we will do everything we can to make this right for you.**Hope this helps, *Raquel*The Morvat Team

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Amazon

Dispute a Charge issue
Reported by GetHuman-mgershen
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 88064 others
0 customers following this

Timeline

GetHuman-mgershen started working on this issue
Oct 2nd, 2020 2:50pm
GetHuman-mgershen indicated the issue is not fixed yet.
Oct 2nd, 2020 7:06pm