Before contacting them, items GetHuman-painteer may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-painteer's own words
OK. So. I made an order and then cinder I get it at a later date then I thought before I made the order. So I went back to cancel the order or just to click on the faster shipping date option and when I went back words it asked for my password so I put the password in and the password didn’t work. I am sure that the password I used is the right password but it doesn’t seem to work anymore when I was already logged in I need to use the password to login. Now I’m going in circles with this OTP number and every single time I get the text and put the number in it says if the number Is Not a valid OTP number. So I immediately called customer service and I was told that I would get a phone call within the next ** hours. I got a text and was asked to login and the same thing happen with the OTP number. I then called customer service again after about ** hours because it was around ** o’clock at nightAnd I was told that somebody was going to give me a call in the next ** hours again. I have been getting the runaround from the OTP number system and costumer Service it’s really kind of frustrating Because I would really like to rely on Amazon for things I need to order go
GetHuman-painteer did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-painteer fixed the problem
We are waiting for GetHuman-painteer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.