Before contacting them, items GetHuman-thansib may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-thansib's own words
I was trying to reset my password to my amazon.com account ... I cannot log into my Amazon .com account .*(*) I need to be able to change my credit card*(*) When I did a password reminder associated with my email address the system created another profile*account without my past orders and credit cards used*(*) one credit card is expired and another is expiring in November.*Resolving the problem: Amazon should enable me to access the account connected with the email address *****@***.com The kindle address is *****@***.com. I need access to this account to change my credit cards.
(*)When my credit cards expire in November I will not be able to order more kindle books or anything at all.*(*) If my Kindle and iPad which I am currently using to read my Kindle books breaks down I will lose all my Kidle book collection if I cannot access my account
I want access to my account and Kindle book collection
For about ** years (not sure)
I have an issue with Amazon too
How GetHuman-thansib fixed the problem
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