I received an email and it says it has a hold on my amazon account. then it asked to up...

GetHuman4940932's customer service issue with Amazon from June 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4940932's own words
I received an email and it says it has a hold on my amazon account. then it asked to update all my info including my social security number...here is the letter... Dear Client, We Have placed a hold on you Amazon Account and all pending orders. We took this action the billing Information you provided did not match the information on file with the Card issuer. To resolve this issue, please verify now with the billing name, address, and telephone number registered to your payment card. If you recently moved, you may need to update this information with the card issuer. Follow the link for unlock your Amazon account and verify your data correctly. Click here to verify your account You cannot access your account and any Amazon Services, Before completing verification because we care for fraud order in your account before ** hours or your account will be permanently Locked. Thank you for choosing Amazon, Amazon-web Security Team **** Amazon. All right

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Customer service issue
Reported by GetHuman4940932
Jun 11th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 79349 others
0 customers following this


GetHuman4940932 started working on this issue
Jun 11th, 2020 5:13pm

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