Again, I just completed this explanation, I need to talk to someone in english that can...

GetHuman4885941's customer service issue with Amazon from May 2020

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The issue in GetHuman4885941's own words
Again, I just completed this explanation, I need to talk to someone in english that can assist me to get my account unlocked and clear up whatever this issues is with a chargeback. I have received nothing from my banks about any type of chargeback or credits to my accounts. I have answered the e-mails from the chargeback team with a Visa cc to cover the amount indicated that were charged back. When I try to log into my account I get the following message**"The information you supplied was reviewed by Amazon but we cannot unlock your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns."*I cannot contact anyone as my account is locked, no one answers the phone because of covis **. So I need a real person to help me get my account unlocked and back so it can be used.

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Amazon

Customer service issue
Reported by GetHuman4885941
May 29th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 73507 others
0 customers following this

Timeline

GetHuman4885941 started working on this issue
May 29th, 2020 3:06pm

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