EMPTY BOX with NO PRODUCT INSIDE

GetHuman4711882's Return an Order issue with Amazon from April 2020

Help with my Amazon issue
Before contacting them, items GetHuman4711882 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4711882's own words
Trying to get a replacement and:**) Keeping Amazon from paying for return shipping on an empty box!**) Not getting billed for a *nd time for non return of an empty box!**) Please tell me what I should do! ... I'm an Amazon Prime customer with a return problem. yesterday I initiated an instant replacement on a return re: product I got that is supposed to come in a box. I have the box in which there is no contents. This box came in a package with two (*) other items that are complete without problems. I don't want Amazon to pay for shipping to get back an empty box and I don't want to be billed a *nd time for a missing product! What do I do? Please have someone call me regarding this issue. Thanks, Brian Weiler*Also, how do I talk with a human during this COVID-** disaster? See below for account info:*Email: *****@***.com*Cell*: ***-***-****
N*A
Whatever Amazon wants me to do. I'm just attempting to save the company money by not having me return an EMPTY box!
** years
I have ordered an advanced replacement, currently waiting*for it, it's only been a day since I did that.*Original order* I think (reason being, I ordered this product * times) the goofed up empty order * is:*Order * ***-*******-*******.*There's * single orders and * double order of this product.
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DaFuRui *Pcs *.*v *v *v *v **v *A **W Low Voltage DC Motor Speed Controller PWM ****BK ****B Adjustable Driver Switch
Return an Order issue
Reported by GetHuman4711882
Apr 24th, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 60779 others
0 customers following this

Timeline

GetHuman4711882 started working on this issue
Apr 24th, 2020 7:46pm
GetHuman4711882 shared this issue with others over email
Apr 24th, 2020 8:21pm
GetHuman4711882 shared this issue with your circles on Google+
Apr 24th, 2020 8:21pm
GetHuman4711882 indicated the issue is not fixed yet.
Apr 25th, 2020 12:09am
GetHuman4711882 indicated the issue is not fixed yet.
Apr 25th, 2020 1:08am