I am still being charged for kindle items I ordered in error and which were cancelled t...

GetHuman4683975's Dispute a Charge issue with Amazon from April 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4683975's own words
I am still being charged for kindle items I ordered in error and which were cancelled the same day I ordered them - April *, ****. You credited some of the items - but you are still charging my visa card for $**.** for items I never ordered. I have given this information already so many times and have not been helped at all. There are no item numbers on my visa card statement - only a phone * ***-***-**** - of no help! You are charging my visa card twice for $**.** - then $*.** - $**.** and $**,** - all debited on April *, **** - items I never even heard of or ordered. I am very unhappy with your attention to this matter - it has been weeks and I do not understand why this cannot be corrected immediately.*Thank you for your prompt attention. Customer Service even called my home - only to tell me that you cannot do anything by telephone - big help. *Barbara Pinto

GetHuman4683975 did not yet indicate what Amazon should do to make this right.

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Amazon

Dispute a Charge issue
Reported by GetHuman4683975
Apr 20th, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 58711 others
0 customers following this

Timeline

GetHuman4683975 started working on this issue
Apr 20th, 2020 7:07pm

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