Order* ***-*******-******** This order arrived damaged. I contacted the company and the...

GetHuman-townplea's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman-townplea's own words
Order* ***-*******-******** This order arrived damaged. I contacted the company and they requested photos. I could not get them to download on the Amazon site so I requested an email so I could send the photos to them. They emailed me and I emailed them the photos. They then requested that I give them a review and they would either send another item or refund the money. I requested another item. I never heard from them. I requested the date it was shipped and I didn't hear back. By this time it was too late, we needed the item immediately and I requested a refund. They requested again that I give a review before I got my refund. I did a * star review in March, because I thought that the customer service was helping me. I have searched and cannot find my review anywhere on the item I purchased. It is obvious that they are just dragging this out. I need the money to purchase another Gas Caddy for our company. Can you refund me if they won't? I tried to address this on live chat last week, but had computer problems and the person showed up while I was chatting and I had to leave the conversation. I requested an email, but I have not heard anything. Thank you

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Amazon

Refund an Order issue
Reported by GetHuman-townplea
May 1st, 2020 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 67048 others
0 customers following this

Timeline

GetHuman-townplea started working on this issue
May 1st, 2020 6:07pm

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