I sent out * gifts but put in the wrong * of the house. Package *. went to Madden Geor...

GetHuman-dawntkt's customer service issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman-dawntkt's own words
I sent out * gifts but put in the wrong * of the house. Package *. went to Madden George and package * went to Hudson George.**I sent it TO **** Kawanee Lane, Naperville, IL*CORRECT ADDRESS: **** KEWANEE LANE, NAPERVILLE, IL-*****-**** **You sent me * e-mails but because I get so much spam, I deleted it and don't remember the order numbers.*I pd with my Visa card, last * digits ****.**I would appreciate your helping me locate these packages and have them sent out so they receive before Christmas!**Thank you for your consideration.**Best,*Dawn T. Kaufman****-***-****

GetHuman-dawntkt did not yet indicate what Amazon should do to make this right.

How GetHuman-dawntkt fixed the problem
I sent *rd text explaining situation & finally heard that gifts were received. Wife told husband to text me and he forgot. Thank you for following up. Amazon certainly takes care of customer situations!!’ Great working with a company that cares about their customers. Gold star for Amazon!
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Amazon

Customer service issue
Reported by GetHuman-dawntkt
Dec 11th, 2019 - 2 years ago
Fixed
GetHuman-dawntkt shared how to fix
Seen by 12 customers so far
Similar issue to 54736 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-dawntkt started working on this issue
Dec 11th, 2019 3:04pm
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 11th, 2019 7:12pm
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 11th, 2019 7:12pm
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 11th, 2019 7:27pm
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 11th, 2019 7:27pm
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 12th, 2019 5:51am
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 12th, 2019 6:01am
GetHuman-dawntkt indicated the issue is not fixed yet.
Dec 12th, 2019 3:10pm
GetHuman-dawntkt confirmed the issue is fixed. Hooray!
Dec 15th, 2019 2:25am

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