Dear sir madam*About a month ago I found that I was paying for prime but I had not appl...

GetHuman-fgugliel's customer service issue with Amazon from May 2019

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Dear sir madam*About a month ago I found that I was paying for prime but I had not applied for it *When I called to find out how that append *I was told that someone was using my credit card while I was on the phone with a rep I was told that I needed to purchase a gift card from walgreen for $***.** I was told to stay on the line while I went to purchase the card I did gave the rep the numbers in the back of the card and was told to do purchase the gift card * more times I refused I was told that I would get the money back for the gift card as well the membership fees that was charged in my account *To this none as been done no credit on my account no refund of the gift card I now have a new credit card*Please help solve the problem *Tank you*My name is *Fiore guglielmi
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Amazon

Customer service issue
Reported by GetHuman-fgugliel
May 9th, 2019 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 161469 others
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GetHuman-fgugliel started working on this issue
May 9th 1:20am