hi there our account has denied us access and despite my son in america trying to ring...

GetHuman1537273's customer service issue with Amazon from November 2018

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The issue in GetHuman1537273's own words
hi there our account has denied us access and despite my son in america trying to ring you many times over the last few weeks we are unable to get this resolved you keep saying we will get back in ** or ** hours and frequently dont. cant give us a reason why its taking so long to sort and in the meantime we cant trade ! you are charging for a service you are not providing ! and you have thousands of dollars of our stock! with a big name company such as yourselves i would have expected better customer service and am now considering our other options as you dont seem able to resolve . i am based in New Zealand so if you can provide a telephone number i can call i will be happy to speak to somebody as my son in America is now so frustrated at your lack of response and service he doesnt know what to do . my number in nz is **** ********** if anybody cares enough to ring and help resolve this issue which was apparently initiated by seller performance? kind regards Paul Cardwell

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Amazon

Customer service issue
Reported by GetHuman1537273
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 75992 others
0 customers following this

Timeline

GetHuman1537273 started working on this issue
Nov 10th, 2018 8:31pm

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