I wasn’t looking to get my videos cancel that that’s what happened. I’m going to try to...

GetHuman1518324's customer service issue with Amazon from November 2018

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The issue in GetHuman1518324's own words
I wasn’t looking to get my videos cancel that that’s what happened. I’m going to try to explain this again -*I subscribe to acorn through Amazon. I’ve been watching a show called *** Words. In the middle of the second season there are two episodes that have no audio. I’ve tried my Fire TV, iPhone, and then iPad. No audio on any of the devices for those two episodes. The only way to get it was to purchase single episode at Amazon and then download it to my phone. Then I was able to get audio. So I was never looking to cancel that order but I would like a credit for spending money on those episodes when I already subscribe to Acorn. *So just to be clear, I don’t want to cancel the video order because it’s the only way I can watch those episodes and I would like to do so. But I’m hoping to get a credit so I’m not paying for them. **Get Outlook for iOS

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Amazon

Customer service issue
Reported by GetHuman1518324
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 74459 others
0 customers following this

Timeline

GetHuman1518324 started working on this issue
Nov 7th, 2018 6:54pm

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