On ******* I was attempting to order the book, 'Educated' by Tara Westover. When it cam...
GetHuman-ddrodger's customer service issue with Amazon from September 2018
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The issue in GetHuman-ddrodger's own words
On ******* I was attempting to order the book, 'Educated' by Tara Westover. When it came up there was an offer for Kindle Unlimited which showed the book as being free, so I chose that option. When I opened the "book" it was only a summary-not the entire book. I then ordered (and have paid for) the full version. On ******* I attempted to cancel the Kindle Unlimited. I found the process VERY difficult but thought I had accomplished it. I just saw a charge on my VISA statement for a monthly charge. I have contested that charge. I do NOT want the Kindle Unlimited service. It is not something I see myself using. Please make certain I am issued a credit for the $*.** charge and cancel this service.
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