I am trying to find some help in getting the ads off of my lock screen

GetHuman894440's customer service issue with Amazon from July 2018

13 views | 26328 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman894440 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman894440's own words
Find a link for help in how to get rid of ads ... My husband bought me a new Amazon kindle fire in the Prime day sale and for some reason there are ads on the lock screen and i have tried everything to take them off. I didn't know they would be there. I read that you can pay to have them taken off but I can't seem to find the find the link to do that. Could you please help me? Thank you.
My husband and I share an Amazon prime account to buy things and I am not as familiar as he is with Amazon

GetHuman894440 did not yet indicate what Amazon should do to make this right.

We have used Amazon for many years and have hundreds of Audible that we have accumulated over the years. We recently got Amazon prime and are loving it so far.
How GetHuman894440 fixed the problem

We are waiting for GetHuman894440 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman894440 fixes it.
This email address isn't valid


Kindle Fire **
Customer service issue
Reported by GetHuman894440
Jul 18th, 2018 - 5 years ago
Seen by 13 customers so far
Similar issue to 26328 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman894440 started working on this issue
Jul 18th, 2018 8:26pm
GetHuman894440 indicated the issue is not fixed yet.
Jul 18th, 2018 11:30pm
GetHuman894440 indicated the issue is not fixed yet.
Jul 19th, 2018 2:37pm
GetHuman894440 confirmed the issue is fixed. Hooray!
Jul 21st, 2018 10:27pm
GetHuman894440 confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 2:46pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians